Return Policy of Everything Computers

RETURNS AND REFUNDS

  • Within 30 days of purchase, refunds are available in the form of your original payment.
  • If you paid by cash you may be given a check in leiu cash
  • Computers, monitors, notebook computers, netbooks and projectors may be returned within 15 days of purchase.

RESTOCKING FEE

  • A 15% restocking fee will be charged on opened desktops PCs, notebook computers, netbooks, and projectors.
  • A 35% restocking fee will be charged on special order products.
  • These fees apply unless the item is defective or damaged, you received the wrong item, or the fee is prohibited by law.

MISSING ITEM OR DAMAGED PRODUCT FEE

  • A missing item or damaged product fee will be charged for any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in "like new" condition).
  • This fee is an additional 10% on top of the original restocking fee if it applies.
  • Any merchandise missing the original Universal Product Code (UPC) cannot be returned.
  • If the item is damaged or defective, you may exchange for same product only at managements discretion and approval.

PERSONAL DATA

  • Please remove all personal data from any returned products.
  • Everything Computers is not responsible for any personal data left on or in any returned items.
  • This includes any CDs, DVDs and or other hardware.

EXCEPTIONS

The following items CAN NOT be returned:

  • Labor and/or installation services.
  • Opened computer software and video games.
  • Gift cards and/or gift certificates.
  • Items that have physical damage, have been altered or abused.
  • If the original item is opened and is damaged or defective, you may exchange for the identical product only.
    No refund will be offered.

WARRANTY

  • All warranty claims are to be completed directly by the purchaser by contacting the original equipment manufacture.
  • Everything Computers staff will do its best to assist you in this process however 30 days after the original date of purchase.
  • Everything Computers cannot be held liable for any warranty, as all warranties are given by the OEM.
  • Under no circumstance does the warranty over-ride any return policy.

TECHNICAL SUPPORT

  • At this time Everything Computers does not offer technical support over the phone.
  • All support must be provided in store or onsite.
  • Technical support for any products purchased from Everything Computers will be offered only by the original equipment manufacture.
  • Everything Computers staff will provide you with the contact information for the manufacture.